Commercial Cleaning
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1. Request a Site Visit
- Site Visit: For commercial cleaning, we require a site visit to assess the size of the property, specific cleaning needs, and the frequency required.
- A member of our team will schedule a visit at your convenience to inspect the facility and gather all necessary details for a customized quote
2. Determine Service Frequency
- Based on the site assessment, we will discuss the frequency of service: whether it's a daily, weekly, or monthly cleaning schedule.
- We can tailor the cleaning routine based on the size of the property, foot traffic, and your specific requirements.
3. Request a Quote
- After the site visit, you’ll receive a customized quote that includes:The cost for each cleaning session, The frequency of services, Estimated hours per session
- You’ll also receive an agreement that details the terms of service.
4. Schedule and Confirm
- Once you approve the quote, we’ll schedule your commercial cleaning service to begin on a specified date and time.
- We can also schedule follow-up visits for specific areas that may require additional attention
5. Payment Terms
- For commercial clients, payment terms may include: Weekly, bi-weekly, or monthly invoicing, Payment methods: bank transfer, credit card, or cheque
- Late Payment Fee: A fee may apply if payments are not received within the agreed timeframe (typically 14 days).
- Payment can be made after the completion of each cleaning cycle.
6. Cancellation Charges
- Notice of cancellation: If you need to cancel or reschedule a commercial cleaning appointment, we request 48 hours' notice
- Cancellation Fee: A fee may apply if the cancellation is made less than 24 hours before the scheduled cleaning.
- Fees will be clearly outlined in the agreement prior to booking.
7. Service Delivery
- On the scheduled date, our team will arrive on-site and conduct the cleaning as per the agreed-upon terms.
- Our commercial cleaning team will ensure all areas are cleaned to a high standard, including offices, break rooms, bathrooms, and other common areas.
8. Feedback and Ongoing Service
- After the cleaning, we will follow up with you to ensure you are happy with the results.
- We will also set up an ongoing cleaning schedule based on your preferences and the needs of your facility.